Animal Control


Proposed Changes to Animals in Public Places in Municipal Code Title 17

The Animal Control Advisory Board (ACAB) has been reviewing Title 17 provisions concerning animals in public places. A draft of the proposed changes can be viewed here; please note that additions to the ordinance are underlined and deletions from the ordinance are in brackets.

Prior to submitting recommendations to the Mayor and the Assembly, ACAB would like to obtain additional input and feedback from the community. ACAB will be taking public comment on the proposed resolution to Title 17 until 5:00 pm on August 6, 2020. Written comments and recommendations can be sent to the Anchorage Health Department (AHD) by email at

All input received will be reviewed by AHD in collaboration with the ACAB. ​

Response to Novel Coronavirus 19:

​As of Wednesday, June 3, our lobby is open. Visitors are required to wear a face covering and we ask you to maintain physical distance between yourself and others. Only five people are allowed in the lobby at a time so please limit the number of family or friends who accompany you.

Our kennels remain closed. If you're interested in adopting an animal, please visit the adoptable animals website to identify animals you would like to meet before arriving at the shelter. 

Suspended services:

Municipality of Anchorage dog license sales at the shelter. Dog licenses can be purchased online.

In-person questions regarding enforcement cases. Enforcement staff can be contacted at 343-8119. 

Volunteer program is currently closed, however, we are still accepting applications for new foster parents. ​

Renting of traps for community cats and rabbits.

  • If a community member has their own trap, we are requesting that they close the trap until this public health crisis is over. 
  • If you have a trapped cat or rabbit and know where the animal lives, please return the animal to the owner. If you would like to file a complaint with Animal Control about the animal being on your property, please contact Enforcement at 343-8119 (you will need to provide the address where the animal lives).
  • If you do not know where the animal lives and it is sick or injured, you may bring the animal to us.
  • If the animal is healthy and safe-to-handle, please visit our Lost Pets web page for tips on how to find the owner. If you are unable to locate an owner, you may bring the animal to us. 

Animals and COVID-19:

Making a Plan for your Pet

Anchorage Animal Care & Control is encouraging pet owners to prepare a pet-care plan in case their health becomes compromised or they are hospitalized.

If possible, we recommend your pet remain in his/her home if you, or someone else in the home, are well enough to care for them. To make this easier for yourself or the other caretaker you should have a two-week supply of food and other necessary items such as cat litter to limit the necessity of having to go out for pet supplies.

In case your pet can't remain with you or you are hospitalized, you should have ​up to three potential caretakers lined up. This could include friends or family or a boarding facility. You should have written instructions for how to care for your pet including any medical, dietary or behavioral information a caretaker or boarding facility will need. Below are boarding facilities that will board animals who have been exposed to COVID-19 (this list is based on responses received as Friday, April 17):

  • A Happy Dog Day Camp and Boarding: 337-2267
  • AK Must Love Dogs: 336-3647
  • Pet Nannies: will care for cats in the cat's home: 337-7070
  • Purrfect Purr Cat Hotel: 563-2287
  • VCA Alaska Pet Care Animal Hospital: 268-4397
  • Doggie Dog World: 561-3647
  • SouthPaw Boarding Kennels: 345-4402

Your pet's vaccinations should be up-to-date and you should have records on hand. Also ensure that their identification is up-to-date, including contact information with the microchip company if your pet has a microchip; with PetHub if your dog has a digital Municipality of Anchorage dog license tag; and with Anchorage Animal Care & Control if your pet is microchipped and/or if your dog has a dog license.

AACC does not typically board animals. However, in light of the current health crisis, owners who need to be hospitalized due to COVID-19 and who can't arrange for alternate care for their pets can contact AACC to discuss options. AACC Customer Service can be reached at 343-8122. 

Information regarding animals and COVID-19:

Centers for Disease Control

World Small Animal Veterinary Association

American Veterinary Medical Association


Adopt an Animal!

In 2019, we placed 2,286 animals in new homes.

Find your new friend here!

Missing Pets

In 2019, we reunited 1,423 lost animals with their families.

If your pet is missing or if you’ve found someone’s pet, visit this page for information.

Shelter Stories

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Stories from our Shelter (blog)

Instagram @anchorageanimal

Location / Contact / Hours

4711 Elmore Road Anchorage, AK 99507
Customer Service: 343-8122 /
Animal Control Dispatch: 343-8119 /

Monday through Friday 11:00 A.M. to 7:00 P.M.

Saturday and Sunday 10:00 A.M. to 6:00 P.M.

Christmas and New Year's Eve:11:00 A.M to 3 P.M if M - F.
10 A.M. - 2 P.M. if  S - S.

Closed: New Years Day, Martin Luther King Day, Presidents' Day,  Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Anchorage Animal Care and Control serves the entire Municipality of Anchorage, from Girdwood to Eklutna.



The Department of Health and Human Services contracts with Animal Licensing and Placement Services, a subsidiary of Denali Universal Services, JV, to provide domestic animal care and control services to the entire municipality