How Can We Help You?

Animal Care & Control

Lost Pets

  • For the best chance of being reunited with your animal companion:
    • VISIT OUR SHELTER IMMEDIATELY and at least every 2 - 3 days thereafter. Ask Customer Service for a Lost Dog or Cat Walk Through. Visit the adoptable animals section as stray animals who arrive without identification may be placed up for adoption after three days.
    • Sign up to receive daily emails of animals entering the shelter or who are reported as “found” by the public. This can be done either online or in person at our Customer Service kiosk. Be sure to select "search for similar breeds".
    • Talk to a Customer Service staff member to ensure that your information was entered correctly and that a photo of your companion was uploaded.  
  • There is NO GUARANTEE that AACCC staff will match an incoming animal with your companion. Only you can positively identify your companion.
  • Search the Found section on our Lost Pets webpage
  • Download our Lost Pet Brochure for ideas on how to search for your pet
  • Read What To Do if You Lose Your Pet from the Humane Society of the United States
If you find your animal at our shelter:      
  • An impound fee will be charged
  • Other charges may apply: boarding, MOA dog license, vaccines, microchip, cat carrier  

Found Pets

If you have a found a stray animal:

AAHA Universal Pet Microchip Lookup

If you find a lost cat or dog and the animal’s tags include a microchip number tag, or you have brought the lost pet to a clinic that found a microchip when they scanned the animal, you can use the Universal Microchip Lookup Tool (UMLT) link below to determine if there is owner information linked to the chip and how to call the microchip company to get that information. The UMLT provides an easy way for pet owners, veterinary clinics, and animal care and control agencies to enter a microchip number and then view search results of which microchip registry the chip has been enrolled in (if a pet has been enrolled in multiple registries, the registry with the most recently updated data will appear at the top of the search results).This American Animal Hospital Association (AAHA) created Universal Pet Microchip Lookup Tool takes the guesswork out of contacting the appropriate registry, and thus can help speed the reuniting of a lost pet with its family. Click on the link below to be connected to the UMLT website.

    • Animal Care & Control
    • Manager: Dr. Myra Wilson
    • 4711 Elmore Road, Anchorage, AK 99507
    • (907)343-8122