If You Have Lost Your Pet
Step One: Start Your Search at AACC
- VISIT OUR SHELTER IMMEDIATELY
and at least every 2 - 3 days thereafter. Ask Customer Service for a "stray dog or cat walk-through." Visit the adoptable animals section as stray animals who arrive without identification may be placed up for adoption after three days. There is NO GUARANTEE that AACC staff will match an incoming animal with your companion. Only you can positively identify your companion.
Step Two: Use our Database and Social Media
Step Three Conduct Your Own Search:
Visit Mission Reunite for the best advice on how to conduct your own search based on the personality of your animal.
If you find your animal at our shelter:
- Bring proof of ownership to claim your animal
- An impound fee will be charged
- Other charges may apply: boarding, MOA dog license, vaccines, microchip, cat carrier
If You Have Found a Pet
Step One: Start at AACC
- During our open hours: Please bring the animal to us so we can check for a microchip. You may then chose to leave the animal with us because many owners will begin the search for their lost animal at the shelter. If you are not able to transport the animal, please contact Animal Control at 343-8119 and we will pick up the animal.
- If we are closed, please use the night drop kennels in the back of our building. These are indoors kennel so the animal will be warm and safe until staff arrives in the morning. When staff arrives, the animal will be immediately checked for a microchip.
Step Two: Help the Owner Locate their Animal Companion
AAHA Universal Pet Microchip Lookup
If you find a lost cat or dog and the animal’s tags include a microchip number tag you can use the Universal Microchip Lookup Tool (UMLT) link below to determine if there is owner information linked to the chip and how to call the microchip company to get that information. The UMLT provides an easy way for pet owners, veterinary clinics, and animal care and control agencies to enter a microchip number and then view search results of which microchip registry the chip has been enrolled in (if a pet has been enrolled in multiple registries, the registry with the most recently updated data will appear at the top of the search results).This American Animal Hospital Association (AAHA) created Universal Pet Microchip Lookup Tool takes the guesswork out of contacting the appropriate registry, and thus can help speed the reuniting of a lost pet with its family. Click on the link below to be connected to the UMLT website.