Modified Operations at Shelter in Response to Novel Coronavirus 19:
On Thursday, March 19, the Anchorage Health Department (AHD) announced that to help prevent the spread of COVID-19, they are limiting services to over the phone and by appointment only. As a program of AHD, Anchorage Animal Care & Control (AACC) has limited our services also. Appointments must be made for these services.
Appointments can be made by calling Customer Service at 343-8122.
Adoptions: In order to comply with Mayor Ethan Berkowitz's Emergency Order 03 which takes effect at 10:00 PM on Sunday, March 22nd, we will be suspending adoptions as of 6:00 PM on Sunday.
When adoptions resume, before arriving for an adoption appointment, we ask adopters to browse our website of adoptable animals to select 2 – 3 animals to meet. We also ask that they limit the number of family members who come to the appointment.
Looking for or claiming a lost pet: When making an appointment to look for or claim a lost animal, Customer Service will inform owners of what is needed to prove ownership and discuss fees as required in Municipal Code Title 17. We ask that owners come prepared with the required proof of ownership and information on their pet's vaccination history.
Found animals: We encourage Good Samaritans who find safe-to-handle stray animals to foster them until either the owner is located or the finder can no longer care for the animal. Finders can utilize the information on our Lost Pets web page to help the animal be located by his/her owner. If you cannot find the owner and are unable to foster the animal, please contact Customer Service at 343-8122 (M - F, 11 am - 7 pm and S - S 10 am - 6 pm).
Owner surrendering of animals: We are limiting the acceptance of owner surrenders of animals in order to ensure space for animals brought to us by the Anchorage Police and Fire Departments. Pet owners are encouraged to re-home healthy and behaviorally-sound animals themselves by using the ReHome service provided by Adopt-a-Pet. Please contact Customer Service at 343-8122 if you are in an emergency situation and do not have anyone to take in your animal.
Owner-requested euthanasia: We will be offering limited services and encourage pet owners to make appointments with their private veterinarian when possible.
Municipality of Anchorage dog license sales at the shelter. Dog licenses can be purchased online.
In-person questions regarding enforcement cases. Enforcement staff can be contacted at 343-8119.
Renting of traps for loose cats and accepting trapped cats and rabbits, unless sick or injured. Many of the trapped cats we receive are indoor/outdoor pets who have a home nearby. Please see our request (above) to foster stray animals until the In-person questions regarding enforcement cases. Enforcement staff can be contacted at 343-8119. owner is found.
Night drop kennels will be locked to the public and only available for the use of the Anchorage Police and Fire Departments.
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In 2019, we placed 2,286 animals in new homes.
In 2019, we reunited 1,423 lost animals with their families.
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Location / Contact / Hours
4711 Elmore Road Anchorage, AK 99507
Customer Service: 343-8122 / email@example.com
Animal Control Dispatch: 343-8119 / firstname.lastname@example.org
Monday through Friday 11:00 A.M. to 7:00 P.M.
Saturday and Sunday 10:00 A.M. to 6:00 P.M.
Christmas and New Year's Eve:11:00 A.M to 3 P.M if M - F.
10 A.M. - 2 P.M. if S - S.
Closed: New Years Day, Martin Luther King Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Anchorage Animal Care and Control serves the entire Municipality of Anchorage, from Girdwood to Eklutna.
The Department of Health and Human Services contracts with Animal Licensing and Placement Services, a subsidiary of Denali Universal Services, JV, to provide domestic animal care and control services to the entire municipality