2019 System Report Card
The 2019 System Report Card aims to analyze how the transit system performed from January 1, 2019 to December 31, 2019. October 2019 marked two years since the system redesign was implemented and service shifted from an infrequent system that prioritized coverage over ridership to a system that provides more direct and frequent service. Last year, a system report card was released that focused on the twelve months immediately following the new system's implementation (November 1, 2017 - October 31, 2018). The date presented in that report card helped inform the public and decision makers about how the new system was performing, and it laid the groundwork for discussions as the new short-range transit plan was being developed. Moving forward, the Public Transportation Department (PTD) will release system report cards annually by calendar year to continue to evaluate where system adjustments are needed and to align with other reporting documents.
In 2019, People Mover saw ridership increases, improved productivity, and a service change that added trips, increased frequency, and extended a couple of the routes. This report analyzes each route to help inform decisions and provide a tool for responsible planning and operation of the transit system.
2019 System Report Card
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