Service Changes

2021 Service Change

The Municipality of Anchorage Public Transportation Department has a service change scheduled for Monday, September 20, 2021.

The Public Transportation Department regularly revises routes and service to recognize changes in travel patterns, improve on-time performance and serve you better.

For more information on the 2021 Service Change, click here.‚Äč

What is a Service Change?

Every day, changes occur within our community that can affect the transit system. We respond by regularly reviewing these changes and determine if adjustments need to be made to better serve you.

Service changes allow us to modify existing route alignments, schedules, bus stops and facilities in order to improve overall service. People Mover's goal is to maximize the efficiency of its existing resources, and allocate them accordingly based on ridership trends and route productivity.    

People Mover's annual service change typically takes place during the summer. The service change process spans four to six months and includes the following steps:

  • Service change proposal development
  • Community involvement
  • Schedule development
  • Infrastructure needs
  • Customer information and education
  • Implementation

People Mover asks and encourages the public to participate and provide comments through public meetings, customer service, and online. Public meetings take place to inform the public on what changes are being considered, and to gather comments to help make decisions.

Click here for additional information on the Fare and Service Change Public Comment Policy and Procedure.