Service Changes
The changes described below went into effect January 22, 2024.
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Alignment changes to Routes 20, 21, 31, 40, 85, 91, and 92 will took effect on Monday, January 22, 2024.
Other notable changes include:
- A new route to Centennial Village will be established (Route 51).
- All-day and weekend service will be added to South Anchorage along Old Seward Highway (south of Dimond Blvd to the Huffman Business Park).
- More trips will be added to Route 85.
- 15-minute service on Route 25 will be expanded.
- Route 65 will operate every 30 minutes.
- More trips will be added to Route 92.
- Timetables/schedules will be adjusted on all routes.
Furthermore, the AnchorRIDES core service area will expanded.
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Timeline:
May - June 2023
| Proposed changes are presented to the public for review and feedback.
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June 9
| Public comment closed.
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End of June
| Feedback is reviewed and proposed changes are revised as necessary. The scope of the service change is finalized.
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July & August
| Scheduling and planning for the service change happens behind the scenes.
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December
| Bus drivers choose their schedules. Schedules are loaded to the buses and dispatching computers. All remaining tasks are completed in preparation for the service change.
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December 18-22
| In-person information sessions were held the week of December 18th - December 22nd to answer any questions, gather new schedules/maps, etc. See "Want to Learn More?" below for more details.
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January 22, 2024
| The service change happens.
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What's Changing?
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Route Realignments
Route 20 Mountain View / UMED
Route 20 will remain on Bragaw Street between Debarr Road and Penland Parkway. It will no longer travel on Northway Drive (The realignment of Route 31 will now service Northway Drive).
This will improve on-time performance and get riders to their destinations faster. Additionally, it removes a turn that bus operators have identified as a safety concern at Penland Parkway.
Click image to expand.
To view a map of stops that will no longer be served due to the realignment, click the link below.
Route 20 and 31 Discontinued Stops
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Route 25 Tudor
15-minute service on Route 25 will be expanded on weekdays to be provided between roughly 9:00 AM and 7:00 PM. Currently, the route only operates 15-minute service between 12:30 and 6:30 PM.
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Route 31 Northeast - Combining Routes 21 Mountain View & 31 Northeast
The Route 21 will be combined with Route 31. Service is shifted from Bragaw Street to Northway Drive between Penland Parkway and San Jeronimo Drive. The route still operates in a counterclockwise direction west of Pine Street.
Service will be discontinued on 4th Avenue, 7th Avenue, and Klevin Street between Bragaw and Pine Streets.
The route will begin and end at the Muldoon and Debarr Stop (#1084) instead of Northway Mall.
This will provide direct service between Muldoon and Mountain View. With many stores at Northway Mall closed, Route 21 isn’t as helpful as it once was.
Click image to expand.
To view a map of stops that will no longer be served due to the realignment, click the link below.
Route 20 and 31 Discontinued Stops
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Route 40 Spenard / Airport
The start and end of this route will be changed to the Ted Stevens Anchorage International Airport. Currently, it begins and ends at the Downtown Transit Center. This will allow for better transfers between Routes 65 and 40.
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NEW Route 51 Centennial Village
Route 51 was formerly part of Route 31. Separating this segment will provide service between the Muldoon Transit Hub and Centennial Village with transfer opportunities to Routes 10, 25, 30, and 31. The route will begin and end at Muldoon & Debarr Stop (#1084) and travel along Creekside Center Drive, Muldoon Road, and Peck/Boundary Avenues.
Stops along Creekside Center Drive provide closer access to Walmart and Fred Meyer. With Routes 31 and 51 beginning and ending at Muldoon & Debarr, bus operators will have more reliable break facilities and better on-time performance.
Click image to expand.
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Route 65 Jewel Lake / Airport
Weekday frequency will be improved from 60 minutes to every 30 minutes.
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Route 85 Old Seward - Combining Routes 85 Old Seward and 91 Huffman
Commuter Route 91 will be merged with Route 85. Combining these routes will provide all-day and weekend service to areas south of Dimond Boulevard along Old Seward Highway. The route will terminate at the Huffman Business Park.
The realigned Route 85 will provide service every 60 minutes, seven days a week, with 30-minute frequency between 10:30 AM - 3:30 PM on weekdays.
Service will be discontinued on the existing portion of Route 91 that extends south of Huffman Road to Oceanview Drive.
Click image to expand.
To view a map of stops that will no longer be served due to the realignment, click the link below.
Route 85 Discontinued Stops
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Route 92 Eagle River
More trips are added during the weekdays.
Route 92 will begin and end at Bus Stop ID# ANC2051 in the "Grey Zone" at the Downtown Transit Center on G Street, across from City Hall. This will be an change in service from its current pick-up/drop-off point in the "Green Zone" in front of City Hall.
In Anchorage:
Commuter Route 92 will be realigned to provide service to the VA Clinic and Tikahtnu Commons on Muldoon Road north of the Glenn Highway. This will provide transfer opportunities to Route 25.
Service will be discontinued at the Boniface Parkway Interchange and at stops along Boundary Avenue.
In Eagle River:
Commuter Route 92 will be realigned to provide service to the Eagle River Loop Road Park & Ride.
This expands the route to an underserved area of Eagle River with minimal increases in travel time and was identified as priority 10 in the Department's Transit Plan,
Transit on the Move (TOTM) (Project P).
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To view a map of stops that will no longer be served due to the realignment, click the link below.
Route 92 Discontinued Stops (Anchorage)
Route 92 Discontinued Stops (Eagle River)
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Maps and Timetables
Click a route below to view its associated route map and timetables going into effect January 22, 2024.
Route 10
Route 11
Route 20
Route 25
Route 30
Route 31
Route 35
Route 40
Route 41
Route 51
Route 55
Route 65
Route 85
Route 92
Ride Guides will be discontinued with the 2024 Service Change.
To view the 2024 Schedule Brochure, click here or on the image below.
2024 System Map (Effective 1/22/24):
To view the new System Map, click
here or on the image below.
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AnchorRIDES
The core service area will be extended south along Old Seward Highway between Dimond Boulevard and Huffman Road to match the extension of Route 85.
Click image to expand.
Service Change Packet
To view the Service Change Packet PDF, including descriptions, maps and schedules, click here.
Translated Service Change Packets
Translated service change packets are available by clicking the links below, or requesting a copy at the Downtown Customer Service Office.
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Want to Learn More?
Talk to Someone:
Call 907-343-6543 or visit Customer Service at 517 W 7th Ave., Ste. 200, Anchorage, AK 99501
Public Information Sessions
In-person and virtual public information sessions were held December 18th - December 22nd. Staff was on hand and available to present information, answer questions, and distribute updated materials pertaining to the January 22, 2024 Service Change. Click the link below to view the recorded virtual presentation.
Public Comment Period
In-person and virtual public meetings were held June 5th - June 9th. The public was also able to submit public comments regarding the proposed changes via email, regular mail, phone, interactive online map, or by visiting the Downtown Customer Service Office.The public comment period ended June 9th.