Residential Collection

In fall 2008, SWS rolled out the first phase of its automated curbside trash and recycling collection service and has continued to add customer service areas to the routes. With our final implementation in 2014, nearly all of our residential customers have been switched over to this new and improved trash and recycling service.

For more information about FREE residential recycling - please click here.

SWS operates within a mandatory service area. If you are new to our service area or want to sign up for a new service, switch cart sizes, or any other change please call 343-6250.

Rates

Recycle Cart Size	Service Schedule	$ per Month
96 gallon	Bi-weekly	FREE

Additional fees and rates

Excess bagged waste - $10 extra pick-up +$2 per bag

Bulk item pick-up - Rate based on estimated volume - 46 per cubic yard. (1 cubic yard minimum)

Cart size change - FREE within first 180 days of new service. After 180 days $30.

Cart replacement - $75 for lost or damaged roll carts.

Service Calendar

Click here for the 2017 Service Calendar.

Cart Care

Storage - store your carts in your backyard, garage, or any other convenient, safe location where they are not visible except of scheduled collection days.

Be BEAR AWARE - store your carts so they are protected from scavengers such as bears, ravens and dogs. Bear resistant containers are available.  

Cart Cleaning - the customer is required to clean the cart clean. Please make sure to bag your trash before putting it into the cart. (NO BAGS IN THE RECYCLING CART)

Changing Cart Size - the customer is allowed one free change-out within the first 180 days of service. After the first 180 days there will be a fee accessed.

Moving - Contact SWS Customer Service at 343-6250 to cancel service and arrange a cart return. Please do not take your cart with you, there will be a fee.

Service Day

Place roll carts at the curb or edge of the street or alley with the wheels and handles facing your home.

REQUIRED MINIMUM CLEARENCE IS THREE (3) FEET ON ALL SIDE OF THE CART.

During the winter, please clear any snow that may interfere with the collection of the cart.

Place your carts out for service by 7am on your collection day - but NOT the night before.

Lids must be closed. The lid must be allowed to open freely on service day - please DO NOT bungee cord your cart on collection day.

Automated trucks cannot pick up trash not in a roll cart. Contact customer service at 343-6250 if you have excess waste that must be picked up - or wait until your next service day.

Report any missed collection to customer service at 343-6250.

FAQs

Is recycling free?

Yes - the price of recycling is included in your trash service. Opting out of recycling will NOT save you any money as it is a free service.

What time is trash picked up?

Our crews start at 7:00 a.m., Monday through Saturday.  Since many things can affect the timing of how they run their routes, the best bet is to have it out by 7:00 a.m

Do you offer bear carts?

Yes - all of our customers can sign up for a bear cart. 64 and 96 gallon options of available at a $2 additional monthly fee. Please call Customer Service at 343-6250.

Can I place bulky items in my cart?

No - however, SWS does offer a bulky item pickup. Bulk items pickup occurs on Saturdays. Please contact customer service at 343-6250 to schedule bulk item pickup. Additional charges apply.

Can I leave trash/recycling next to my cart?

No - automated trucks cannot pick up trash not in a roll cart. Contact customer service at 343-6250 if you have excess waste that must be picked up - or wait until your next service day.

Can I get credit for the time I'm on vacation?

Yes - If your residence will be not be occupied by anyone for 30 days or more, you can receive credit for when you will be gone.  You must notify us in advance and provide us with dates of the vacancy.  Credit will not be given after the fact.

Do you collect refuse on holidays?

Yes - with the exception of Christmas and New Year's Day, refuse is collected on all holidays.  For Christmas and New Year's Day, all affected customers are notified of an alternate day for collection, generally the following week day or Saturday.

If I live in the SWS service area, do I have to have collection service through SWS?

Yes - Municipal code requires that all occupied properties within the Refuse Collection service area have and use refuse collection service.  The primary reasons for mandatory service are to help keep neighborhoods clean and free of litter, to reduce possible health problems associated with trash, and to reduce costs. *SERVICE AREA*