​​​​ANCHORAGE MUNICIPAL OMBUDSMAN

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Heather, Darrel, and Drew

Purpose (AMC 2.60.010):

The municipality hereby establishes, in addition to other remedies or rights of appeal, an independent, impartial municipal office, readily available to the public, responsible to the assembly, empowered to investigate the acts of administrative agencies and to recommend appropriate changes toward the goals of safeguarding the rights of persons and of promoting higher standards of competency, efficiency and equity in the provision of municipal services. 

Mission: 

To impartially promote fairness, transparency, and accountability between the local government and constituents. 

Vision:

​We imagine a city government built on trust, connection and integrity; where accessibility and communication drive innovation and solutions. 

Anchorage Municipal Code Chapter 2.60 - Office of the Ombudsman​

​​Ombudsman Complai​nt Form

​The Ombudsman's Office recognizes Municipal employees who offer exceptional customer service with our Above and Beyond Award. To nominate an employee, please click here.​

Complaints alleging discrimination are usually referred to the Anchorage Equal Rights Commission.

If your organization is interested in a presentation about the role and mission of the Office of the Ombudsman, please contact us at 907-343-4461, or Ombud@muni.org.