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Rider Tips

AnchorRIDES is asking riders to take only necessary trips using public transportation.

Help us take part in flattening the curve by taking the following preventive measures.

    • Practice social distancing by keeping six feet between you and others. For transit riders, this means choosing a seat that gives you space from other riders whenever possible.


      Wash your hands often for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

      Avoid touching your eyes, nose, and mouth.



      Avoid close contact with people who are sick.



      Stay home when you are sick.



      Cover your cough or sneeze with a tissue, then throw the tissue in the trash.


      Disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

      Older adults and people who have serious chronic medical conditions like heart disease, diabetes or lung disease should avoid crowds, especially in poorly ventilated areas.


AnchorRIDES Paratransit and Coordinated Transportation

AnchorRIDES is a shared ride service providing trips in compliance with various funding sources, including ADA transportation service to people with disabilities that prevent them from using our fixed route system; senior citizens age 60 and over; and other coordinated trips. Individuals may be eligible for AnchorRIDES under multiple funding sources. Each funding source has unique criteria.

Read below for further information on AnchorRIDES services, or click the link to download the AnchorRIDES Reference Guide.

AnchorRIDES Reference Guide

ADA Transportation

The Americans with Disabilities Act (ADA) states that each public entity operating a fixed route system such as People Mover will provide paratransit services to individuals whose disabilities prevent them from using the fixed route. ADA Transportation is primarily funded through the Municipality of Anchorage operating budget. Service must be comparable to the level of service provided to individuals without disabilities on the fixed route (People Mover) and operate within 3/4 mile on either side of a People Mover bus route. For additional information, see the Rider Guide located on the Policies Page.

Senior Transportation

Senior Transportation is provided with funding and guidelines from the Older Americans Act. Senior citizens age 60 and over may receive trips for specific trip purposes. The eligible trip purposes allow access to non-emergency health care, adult daycare, senior meal programs, pharmacies, and employment and volunteer sites. For more information, see the Rider Guide located on the Policies Page.

HCB Medicaid Waiver Transportation

AnchorRIDES is a transportation provider for the State of Alaska, Senior and Disability Services to people eligible for the Medicaid Home and Community Base Waiver program. Eligibility and transportation unit must be pre-authorized by the State of Alaska. Recipients' Care Coordinators submit enrollment Plans of Care and Pre-Authorization information to the AnchorRIDES Medicaid Specialist.

Direct Secure Message (DSM):
Phone: 907.343.2577

Other Coordinated Transportation

As the state-designated coordinated transportation service, AnchorRIDES also has contracts to provide trips with various local and non-profit organizations.

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