Plans and Projects
Service Changes
Every day, changes occur within our community that can affect the transit system. We respond by regularly reviewing these changes and determine if adjustments need to be made to better serve you.
Service changes allow us to modify existing route alignments, schedules, bus stops and facilities in order to improve overall service. People Mover's goal is to maximize the efficiency of its existing resources, and allocate them accordingly based on ridership trends and route productivity.
People Mover's annual service change typically takes place during the summer. The service change process spans four to six months and includes the following steps:
- Service change proposal development
- Community involvement
- Schedule development
- Infrastructure needs
- Customer information and education
- Implementation
People Mover asks and encourages the public to participate and provide comments through public meetings, customer service, and online. Public meetings take place to inform the public on what changes are being considered, and to gather comments to help make decisions.
Click here for additional information on the Fare and Service Change Public Comment Policy and Procedure.
October Service Change
People Mover implemented a service change on Monday, October 27, 2025.
Click the button below for more information.
People Mover Service Change Page
Transit Center Studies
Learn about and engage with two key planning efforts shaping the future of Anchorage’s transit system: the Downtown Transit Center Study and the Muldoon Transit Center Study. Visit anctransitcenter.com for details.
Bus Stop Shelter Improvement Project
Beginning in July 2024, the Site Enhancement Division will begin removing bus stop shelters that have exceeded their useful life. For more information on this project, including a list of which bus stops will be affected, click the button below.
Bus Stop Shelter Improvement Project
Onboard Transit Passenger Survey
In September 2024, an on-board origin destination (OD) study was conducted to better understand ridership patterns on the People Mover system. The primary goal of this study is to provide Anchorage Metropolitan Area Transportation Solutions (AMATS) and the Public Transportation Department (PTD) with insights into how riders use the transit system. The data collected will aid in developing transportation plans that address the diverse travel needs and preferences of the community. For more information on the survey, click here. To view the survey results, click the button below.
2024 Onboard Survey Results
Planning Documents