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People Mover

Service Changes

What is a Service Change?

Every day, changes occur within our community that can affect the transit system. We respond by regularly reviewing these changes and determine if adjustments need to be made to better serve you.

Service changes allow us to modify existing route alignments, schedules, bus stops and facilities in order to improve overall service. People Mover's goal is to maximize the efficiency of its existing resources, and allocate them accordingly based on ridership trends and route productivity.    

People Mover's annual service change typically takes place during the summer. The service change process spans four to six months and includes the following steps:

  • Service change proposal development
  • Community involvement
  • Schedule development
  • Infrastructure needs
  • Customer information and education
  • Implementation

2015 Service Change:

People Mover is planning a Service Change for implementation June 1st, 2015. Click here for a PDF version of the June 2015 Service Change Proposal.

People Mover asks and encourages the public to participate and provide comments through public meetings, customer service, and online. Public meetings take place to inform the public on what changes are being considered, and to gather comments to help make decisions.

Public comments will be accepted from January 9 - February 5 at 5p.m.

Comments can be submitted in the following ways:

Attend                 A Public Meeting on January 21, 2015
                                    11a.m.-1p.m. and 4p.m.-6p.m.
                                    City Hall, 632 W. 6th Ave, Assembly Conf. Room 155

                            The Anchorage Transportation Fair on February 4, 2015
                                    4p.m.-8p.m.
                                    Alaska Airlines Center Auxiliary
                                    University of Alaska Anchorage
                                    3550 Providence Drive

In Person           Bring comment forms to the Customer Service window at the
                             Downtown Transit Center

Online                 https://www.surveymonkey.com/s/PeopleMover2015

Email                   transitplanning@muni.org

Mail                     Transit Planning, P.O. Box 196650, Anchorage, AK 99519

Phone                 907-343-8227

Fax                      907-249-7699

Final schedules should be posted 30 days prior to implementation.

Service Guidelines:

Click here to read about People Mover's Public Comment Policy and Procedures for Fare Increases and Major Service Reductions.

Information regarding the MOA Public Transportation Department Title VI Program can be found here.

    • People Mover
    • Director: Lance Wilber
    • 3600 Dr. Martin Luther King Jr. Avenue, Anchorage, AK 99507
    • 907 343-6543