The Aging and Disability Resource Center (ADRC) collaborates with partner organizations to support individuals and families experiencing hardship. If you do not qualify for a program or are denied assistance, a Resource Specialist can provide Options Counseling to help identify additional available resources.
Help from others is a valuable resource.
Emergency Solutions Grant (ESG) Program
The Emergency Solutions Grant (ESG) Program assists individuals and families experiencing homelessness or a housing crisis. ESG provides services and financial assistance to help households return to stable, permanent housing. The program is funded by the U.S. Department of Housing and Urban Development (HUD).
To learn more about HUD's ESG Program, click here.
Through the ESG Program, the ADRC offers assistance with rental deposits and past-due housing costs, including eviction notices and outstanding payments. The goal is to provide practical support that helps you maintain stable housing and avoid further disruption.
Applying for Assistance (ESG)
The first step in requesting rental assistance through the ESG Program is to contact the United Way of Anchorage.
- Call 2-1-1 or 1-800-478-2221, or email Alaska211@ak.org
- A 211 community resource specialist will talk with you about your situation and complete a pre-screening to determine whether you may qualify for ESG assistance.
You may be eligible for ESG assistance if you:
- Are at imminent risk of homelessness;
- Meet federal definitions of homelessness under other statutes;
- Are fleeing or attempting to flee domestic violence;
- Are at risk of homelessness with an income at or below 30% of the area median income;
- Lack the resources or support networks needed to maintain safe, secure, and stable housing.
For additional information, contact the ADRC at (907) 343-7770.
Homeless Management Information System (HMIS)
The Alaska Homeless Management Information System (AKHMIS) helps connect individuals experiencing homelessness with needed services. AKHMIS collects basic information from those receiving assistance to provide a clearer understanding of community needs and service use.
The ADRC participates in AKHMIS as part of the ESG Program.
Participants have the right to refuse entry of their information into the HMIS database.
For more information, please view the Alaska Continuums of Care Consumer Notice.
Coins Can Count Program - Anchorage Water & Wastewater Utility (AWWU)
The Coins Can Count Program is a voluntary initiative that allows AWWU customers to donate small monthly amounts to assist households experiencing financial hardship with their water and wastewater bills.
Customers may contribute by rounding their bill to the next whole dollar or by selecting a set monthly donation amount. All funds are used exclusively to assist eligible households within the AWWU service area.
Only single-family residential AWWU customers may apply for assistance. Sewer-only customers are not eligible for this program.
To learn more, visit the AWWU Coins Can Count website.
Applying for Assistance (Coins Can Count)
A Resource Specialist from the ADRC determines customer eligibility.
Applicants must:
- Be an AWWU customer experiencing financial hardship;
- Have a current shut-off notice door hanger;
- Meet the program's one-time lifetime assistance limit;
- Be a single-family residential customer;
- Provide picture ID and Social Security Numbers for all adults in the household.
For additional information, call the ADRC at (907) 343-7770.
Chugach Electric Association - Utility Assistance Program
The Utility Assistance Program provides support to Chugach Electric customers experiencing financial hardship and facing a power shut-off. Funding is provided by Chugach Electric Association to assist eligible households with delinquent electricity bills. Eligible customers may receive a one-time annual grant of up to $500 to help cover past-due electric balances.
Applying for Assistance (Chugach Electric)
Eligibility is determined by a Resource Specialist with the ADRC.
Applicants must:
- Be a Chugach Electric customer experiencing financial hardship;
- Have a current power shut-off notice;
- Meet the program's one-time annual assistance limit;
- Provide picture ID and Social Security Numbers for all adults in the household.
Additional details needed for processing include:
- The Chugach Electric account owner
- Chugach Electric account number
- Address receiving Chugach Electric services
- Total amount owed
- Scheduled shut-off date
For more information or to begin the application process, call (907) 343-7770.
