• Call 2-1-1 or 1-800-478-2221, or email Alaska211@ak.org to connect with an Alaska 211 community resource specialist who will work with you to understand your need and pre-screen you for the ESG Program.
  

• be at imminent risk of homelessness,
• be considered to be homeless under other federal statutes;
• be fleeing/attempting to flee domestic violence;
• meet the criteria for being at risk of homelessness and have an income at or below 30% of median income;
• lack the resources or support networks to help them retain or obtain appropriate, stable housing.​
  

Call the Aging and Disability Resource Center at (907) 343-7770 to obtain additional information about the application process and determine your eligibility for assistance.

​​Homeless Management Information System

The Alaska Homeless Management Information System (AKHMIS) is used to connect people experiencing homelessness to the services they need. The AKHMIS collects basic information about clients receiving services to get a more accurate count of individuals and families needing assistance. ​

The ADRC participates in the AKHMIS. Participants within the ESG Program have the right to refuse to have their data entered into the HMIS database.​

For more information, please view the Alaska Continuums of Care Consumer Notice.

The Anchorage Water and Wastewater Utility's (AWWU) Coins Can Count Program provides assistance to qualifying AWWU members who may be facing a financial crisis and cannot pay their bill. It is a voluntary program AWWU customers may enroll in to make a positive change in their community.​

Program participants’ monthly AWWU bills are rounded up to the next whole dollar, and that extra money is used to assist other AWWU customers in financial need. The average customer within the program contributes approximately $6 per year. Coins Can Count funds are used solely to pay for water and wastewater bills within the AWWU service area.

To learn more about the program, visit the AWWU Coins Can Count website.​

Applying for Assistance

A Resource Specialist from the Anchorage Health Department's Aging and Disability Service Resource Center determines customer eligibility.

• Must be an AWWU customer experiencing financial hardship​
  
• Must have a​ shut-off notice door hanger
  
• Once in a lifetime assistance only
  
• Only single-family residential customers may apply
• Sewer-only customers are not eligible
• Each applicant needs ​picture ID and SSN for every adult in the household​
  

P​lease note:

• Emergency Outreach Services program results do not happen immediately. We encourage you to apply for this program as soon as possible.
  
• Available funding for this program is dependent on donations from community contributions.
• It will be helpful to have this information ready when you are ready to apply:​
  
• AWWU account number,
• address,
• shut-off notice door hanger,
• and contact number with voicemail box set up.​​

Call the Aging and Disability Resource Center at (907) 343-7770 to obtain additional information about the application process and determine your eligibility for assistance.

The Utility Assistance Program provides assistance to qualifying Chugach Electric customers who may be facing financial hardship with delinquent electricity bills. This funding comes directly from Chugach Electric Association to help families and individuals that have received power shut-off notices.

If you have received a shut-off notice and ​meet the criteria for the program, Chugach Electric offers a one-time annual grant of up to $500 for members to help cover past due balances.

​​​Applying for Assistance

A Resource Specialist from the Anchorage Health Department's Aging and Disability Resource Center determines customer eligibility.

• Must be a Chugach Electric customer experiencing financial hardship
  
• Limit of one-time assistance per year
  
• Each applicant needs ​picture ID and SSN for every adult in the household