​2024 System Report Card

The 2024 System Report Card aims to analyze how the public transportation system, (People Mover, AnchorRIDES, RideShare), performed from January 1, 2024, to December 31, 2024.

2024 Highlights

• Implemented three (3) service changes in January, May and October.​
  
• Hired 31 new bus operators and maintained a 76% retention rate. New positions created in the Administration/Finance and Planning/Marketing divisions.
  
• Customer Service relocated operations to the Downtown Transit Center in December 2024, improving convenience and adding to the rider experience.
  
• The Maintenance division received 26 new buses to further enhance the rider experience, as well as added two new positions to the Site Enhancement crew to improve the maintenance and upkeep of bus stops.​
  

Click the link below to view the 2024 System Report Card.​​​

Translations

If you would like to receive a translated copy of this report, please email transitplanning@muni.org or call 907-343-6543, option 1, then option 2. A translator can then be made available to help speak with the customer service agent.

Tagalog
Kung nais ninyo  ng kopya ng ulat na ito na isinaling wika mag-email lamang sa transitplanning@muni.org  o tumawag sa 907-343-6543, Opsyon 1, at saka sa  opsyon 2. .Ang isang taga-saling wika ay maaaring tumulong na makipag-usap sa ahente na tagapagbigay ng serbisyo sa kustomer/[customer service agent]

Hmong
Yog tias koj xav tau daim ntawv qhia no txais lub hmoob luam ntawm rau koj, thov email transitplanning@muni.org lossis hu rau 907-343-6543, xaiv 1, ces kev xaiv 2. Ib tug neeg txhais lus tuaj yeem pab tau koj tham nrog tus neeg sawv cev pabcuam

Samoan
Afai e te mana’o i se kopi o lenei ripoti ua uma ona fa’aliliu, fa’amolemole imeli mai se talosaga ia transitplanning@muni.org pe vala’au mai i le 907-343-6543, filifili ile numera 1, ona filifili lea ile numera 2. E maua se tagata fa’aliliu upu e mafai ona fesoasoani atu ia te oe pe a e talanoa ma se auaunaga i tagata.

Español
Si desea recibir una copia traducida de este reporte, por favor mande un correo electrónico a transitplanning@muni.org o llame al 907-343-6543, opción 1, después opción 2. Un traductor estará disponible para ayudarle a hablar con un agente de servicio al cliente.

한국어​
만약 귀하께서 이 보고서의 번역본을 받아보기 원하신다면,  transitplanning@muni.org 으로 이메일을 보내시거나 혹은 907-343-6543 로 전화해, 옵션 1, 그런다음 옵션 2를 선택합니다.

그런 다음  통역사가  소비자 서비스 에이전트와의 대화를 도와드릴 수 있습니다.