2021 System Report Card

The 2021 System Report Card aims to analyze how the public transportation system performed from January 1, 2021, to December 31, 2021.

COVID-19 Impact

There is no question that the COVID-19 pandemic and economic shutdown defined 2021. With COVID-19 impacting ridership and challenging PTD's mission to provide safe and reliable transportation options, the bus operators, mechanics, and site enhancement members continued to show up. These essential frontline workers demonstrated their commitment and sacrifice to help get people to their jobs, medical appointments, and the grocery store. Public transportation remained an essential service.

People Mover's ridership increased due to the bus system redesign in 2017. For more than a year and a half, ridership increased each month compared to the prior year. That growth came to a halt in March 2020 when COVID-19 spread across the country. Overall, ridership improved slightly in 2021; 1,953,114 rides, compared to 1,710,148 rides in 2020, but remained 43% below pre-pandemic levels.

Route 85

2021 also brought major improvements to Anchorage's bus system. For the first time in over a decade, the PTD added a new route outside of a system redesign. Route 85 was implemented in September 2021. This was the number one priority in PTD's transit plan, called Transit on the Move, which connects downtown with the Dimond Center and provides direct service to the Loussac Library, West Anchorage, and the Old Seward Highway.

Click the link below to view the 2021 System Report Card.

2021 System Report Card​

Translations

If you would like to receive a translated copy of this report, please email transitplanning@muni.org or call 907-343-6543, option 1, then option 2. A translator can then be made available to help speak with the customer service agent.

Tagalog
Kung nais ninyo  ng kopya ng ulat na ito na isinaling wika mag-email lamang sa transitplanning@muni.org  o tumawag sa 907-343-6543, Opsyon 1, at saka sa  opsyon 2. .Ang isang taga-saling wika ay maaaring tumulong na makipag-usap sa ahente na tagapagbigay ng serbisyo sa kustomer/[customer service agent]

Hmong
Yog tias koj xav tau daim ntawv qhia no txais lub hmoob luam ntawm rau koj, thov email transitplanning@muni.org lossis hu rau 907-343-6543, xaiv 1, ces kev xaiv 2. Ib tug neeg txhais lus tuaj yeem pab tau koj tham nrog tus neeg sawv cev pabcuam

Español
Si desea recibir una copia traducida de este reporte, por favor mande un correo electrónico a transitplanning@muni.org o llame al 907-343-6543, opción 1, después opción 2. Un traductor estará disponible para ayudarle a hablar con un agente de servicio al cliente.

한국어​
만약 귀하께서 이 보고서의 번역본을 받아보기 원하신다면,  transitplanning@muni.org 으로 이메일을 보내시거나 혹은 907-343-6543 로 전화해, 옵션 1, 그런다음 옵션 2를 선택합니다.

그런 다음  통역사가  소비자 서비스 에이전트와의 대화를 도와드릴 수 있습니다.