​​​​If your vehicle was impounded by APD for another reason, we will not be able to help. Please contact APD Records at 907-786-8600 or e-mail APD Impounds at APDImpounds@anchorageak.gov.

Vehicle Retrieval Information

​Timing and Online Vehicle Tracker

• First, you must be a registered owner - Only a registered owner will be able to retrieve the vehicle. You must have documentation from the Department of Motor Vehicles reflecting you are the registered owner. Proof of ownership documents include a vehicle title or registration (in certain scenarios, an application might be accepted.)   
• ​​Second, contact our office by phone, e-mail, or in-person - We will explain your options and municipal fees, then prepare the paperwork that allows the vehicle to be released. You are welcome to visit our office in-person, but an in-person visit is not necessary as long as you can e-mail us the documents. ​
• Third, call Vulcan Towing at (907) 349-8697 to determine the amount of Vulcan's fees for towing and storage, and schedule an appointment to retrieve your vehicle. Appointments may also be scheduled online at https://www.vulcantows.com/impounds. All fees (municipal and Vulcan) must be paid in cash to Vulcan at your retrieval appointment. 

• Fourth, at your appointment, be prepared to provide:
• 1) the vehicle title and the vehicle's current registration. If you do not have these documents, contact the DMV to obtain them. Vulcan may be able to reprint registrations for a fee.
• 2) the ​vehicle license plate number or last six digits of the VIN
• 3) current proof of insurance (physical or digital card) 
• 4) the vehicle owner's government-issued photo I.D. 
• 5) a valid driver's license for the individual who will be driving the vehicle home 

• 1) a copy of your court judgment
• 2) the vehicle license plate number 
• 3) your current mailing address and phone number