Riding Guidelines and Policies
Bus Code of Conduct
People Mover buses and facilities are for everyone, however, some activities that disrupt the safety, order, or rights of other passengers will not be tolerated.
The following activities may result in ejection from a bus or transit facility by Anchorage Police Department or People Mover employee. Report incidents to People Mover customer service, 343-6543 or APD. See AMC 11.70.030 for the complete code of conduct.
Bus Courtesy Expectations
- Have the correct fare, token or pass ready when boarding the bus.
- Board the bus as quickly as possible and take a seat. If no seats are available, stand behind the yellow line and use the overhead handrails.
- If standing on a crowded bus, move to the rear of the bus to make room for others.
- Please vacate reserved seating near the front when seniors and people with disabilities board.
- Use trash receptacles at Transit Centers and bus stops. Do not leave papers or trash on the bus.
- If you become ill, please advise the operator right away.
- Wear shoes and shirts on the bus at all times.
- Keep your voice low when using cell phones
- Do not take more than one seat if the bus is crowded.
- Refrain from talking to a bus operator while the bus is in motion.
MOA Transit Policies
- No smoking on the bus, inside or within 20 feet of bus shelters, transit centers and all public facilities. Smoking in these locations is against the law.
- Disturbing or harassing other passengers or the bus operator is strictly prohibited. Fighting, throwing things, pushing, shouting, rough behavior, and vulgar language are forbidden and can be cause removal from the bus.
- MP3, radio and CD listening permitted with earphones at a low volume so not to disturb other passengers. Cell phone conversations permitted if speaker phone is off and conversations are kept at a low volume
- Vandalism or graffiti to seats and other portions of the bus, bus stops and transit facilities are subject to fine and/or prosecution.
- Strollers and baby carriages brought onto the bus must be folded and stored out of the walkway.
- Do not wear roller-skates or rollerblades on the bus.
- Hazardous items such as flammables, uncovered glass and explosives are never allowed on the bus. Firearms are prohibited except when carried by law enforcement personnel.
- Anyone who intentionally assaults a transit operator or destroys transit property will be prosecuted to the fullest extent of the law.
- No open food and beverage containers on the bus.
- Refusing to pay a fare can result in removal from a bus.
- Blocking the aisles, doors, free passage or seating areas of other patrons is not allowed
- Skateboarding, rollerblading or riding bicycles inside the transit centers, on the bus or outside waiting areas is prohibited.
- Distributing handbills, political flyers, soliciting or panhandling on a bus or inside transit shelters or centers is not allowed.
- Littering and creating unsanitary conditions is cause for removal.
- Service animals are permitted on the bus AND inside transit facilities.
- Small pets in carriers may be permitted on the bus.
- Only carry those packages and belongings that can be carried onto the bus in ONE trip. Be sure all packages are stored safely, out of the aisles and within your control.
- Large, bulky items longer than the distance from the floor to the ceiling are prohibited. Some large objects may be taken to the rear of the bus at the discretion of the bus operator.
Service Animals and Pets
Please notify AnchorRIDES when a service animal or pet will accompany the rider. Service Animals are always welcome, however pets are not allowed on AnchorRIDES vehicles unless they can be transported in a suitable pet carrier for a total weight of no more than 25 pounds. Animals may not occupy a seat; must remain at your feet, or on your lap; and may not be aggressive or disruptive.
Reduced Fares
People Mover offers reduced fares to seniors age 60 and over, individuals with qualifying disabilities, Medicaid card holders. For additional information click here.
Municipal Ordinance Prohibits Discrimination
With regard to:
- Race
- Color
- National Origin
- Relation
- Sex
- Religion
- Age
- Marital Status
- Physical Disability
- Mental Disability
In: the sale of housing, financial institutions, employment, public accommodations, educational institutions, and practices by the Municipality of Anchorage.
Report discrimination to:
Anchorage Equal Rights Commission
620 E. 10th Ave., Suite 204
Anchorage, AK 99501
Telephone - 343.4342
Fax - 276.4630
Email - wwerc@ci.anchorage.ak.us