New and Improved Trip Notification Service
As a convenience to our riders, AnchorRIDES offers automated trip reminders the evening before a scheduled trip and alert notifications 10 minutes before the vehicle is anticipated to arrive. Riders may opt to receive their trip notifications via text message and email, phone call and email, text message only, phone call only, OR email only. Riders may NOT receive both text message AND phone call notifications. (Check with your phone carrier as fees may apply).
One phone number and/or email may be used for trip notifications as they cannot be sent to multiple phone numbers and/or emails. It is the rider's responsibility to maintain accurate contact information on file through direct communication with the Eligibility Office.
REMEMBER, automated trip reminders are not a required service but are provided as a complimentary ridership tool. It is ultimately the rider's responsibility, with or without trip reminders, to be prepared for their trips in accordance with program policy.
To enroll, please contact the Eligibility Office at 907.343.6543, Option #2, Ext. #3.
Riders who are not enrolled by January 31, 2020 will no longer receive notifications until they have enrolled in the new service.