AnchorRIDES Paratransit and Coordinated Transportation
AnchorRIDES is a shared ride service providing trips in compliance with various funding sources, including ADA transportation service to people with disabilities that prevent them from using our fixed route system; senior citizens age 60 and over; and other coordinated trips. Individuals may be eligible for AnchorRIDES under multiple funding sources. Each funding source has unique criteria.
Quick Reference Guide
Our Quick Reference Guide (.pdf) can help you understand the various criteria. The Municipality and its contractor provide the service as part of the public transportation system.
The Americans with Disabilities Act (ADA) states that each public entity operating a fixed route system such as People Mover will provide paratransit services to individuals whose disabilities prevent them from using the fixed route. ADA Transportation is primarily funded through the Municipality of Anchorage operating budget. Service must be comparable to the level of service provided to individuals without disabilities on the fixed route (People Mover) and operate within 3/4 mile on either side of a People Mover bus route. For additional information, see the Rider Guide located on the Policies Page.
Senior Transportation is provided with funding and guidelines from the Older Americans Act. Senior citizens age 60 and over may receive trips for specific trip purposes. The eligible trip purposes allow access to non-emergency health care, adult daycare, senior meal programs, pharmacies, and employment and volunteer sites. For more information, see the Rider Guide located on the Policies Page.
HCB Medicaid Waiver Transportation
AnchorRIDES is a transportation provider for the State of Alaska, Senior and Disability Services to people eligible for the Medicaid Home and Community Based Waiver program. Eligibility and transportation units must be pre-authorized by the State of Alaska. Recipients' Care Coordinators submit enrollment Plans of Care and Pre-Authorization information to the AnchorRIDES Medicaid Specialist.
Direct Secure Message (DSM): Kim.Mattson@direct.moa.ak.hie.com
Eagle River Connect
Using accessible AnchorRIDES vehicles, Eagle River Connect provides deviated fixed route transportation for the general public on weekdays both within Eagle River/Chugiak and to/from East Anchorage. Riders can travel between the Eagle River Transit Center and the Muldoon Transfer Center at posted schedule times, or riders can schedule the bus to deviate for trips within Eagle River/Chugiak or trips to/from East Anchorage.
Other Coordinated transportation
As the state-designated coordinated transportation service, AnchorRIDES also has contracts to provide trips with various local and non-profit organizations.