The Information Technology (IT) Department’s primary responsibility is the planning, management and improvement of the technology infrastructure, telecommunications, and business applications that support the Municipality's business objectives. The IT Department also provides printing, graphics and reprographic services, records management and mail courier services to all municipal departments.
The IT Department provides the overall leadership, oversight, and direction for municipal departments to more cost-effectively and efficiently deliver services to their customers through information technology and business process automation.
Administration (Suite 430)
Administration provides overall vision and direction for department and municipal-wide decisions regarding information technology and telecommunications planning and implementations.
- Director, Keith Ziolkowski 343-6889
- Deputy Director, Angela Turner 343-6955
- Executive Assistant, Shawna Popovici 343-6887
- Administrative Assistant, Nirvana Ramos 343-6889
- City Hall Fax 343-6810
Administrative Support
The Administrative Support area provides assistance to all IT employees through performing day-to-day administrative functions i.e., maintain personnel files, process request for hire paperwork, set up interviews, payroll, schedule meetings and coordinate training and make travel arrangements.
Financial Services
Financial Services is responsible for overseeing an $18 million annual operating budget and a $5 million annual capital projects budget. They assist in securing a funding source for the IT Department’s capital projects and ensure the financing and project set up is in place so the project proceeds on schedule. Financial services provide the necessary check and balances to ensure all projects are being coded and funded appropriately; and coordinate with the Central Accounting office on a regular basis to ensure all financial activity is being handled appropriately.
- Accounting Clerk, Edith Burden 343-6919
Records Management
The Records Management Section is responsible for the orderly and efficient management, retention, preservation and disposal of the Municipality of Anchorage’s records. (AMC 3.95.020) Records are defined as any information developed or received in connection with the transaction of municipal business, regardless of format.
Records management staff coordinates closely with all departments to enhance records awareness and to develop and maintain current records retention schedules which guide the lifecycle of all municipal records. Records Management ensures that records storage, retrieval and disposal is done in a timely, legally acceptable and cost effective manner.
- Records Supervisor, Toby Allen 343-4852
Reprographics
Reprographics Section provides graphic design services for brochures, business cards newsletters, covers and forms. In addition, high-volume and high-quality professional printing services are also offered both in color and black and white images by the Reprographics Section’s Print Shop. Typical printing services projects include: public hearing notices for meetings, planning packets, Zoning and Assembly packets, Voting materials, various boards and commission packets, labor contracts, Municipal budget, public health notices and park and facilities use permits to name a few. The Reprographics Section also provides postage meter and mail courier services, delivering and collecting mail twice a day for all municipal departments. Management Support Services
- Reprographics Supervisor, Ruth Kvernplassen 343-4352