Emergency Management

EOC Levels of Operation

Definition of Response Levels:

Normal Operations

Municipal agencies are conducting normal daily activities with incidents being handled with existing resources, policies, and procedures. Current conditions are being monitored by appropriate agencies.

Response Operations: Level 1

A situation or threat has developed that requires increased public information and has the potential for agencies to take coordinated action. The EOC may be activated by OEM staff during regular business hours or additional hours as needed. Conditions are being monitored with information sharing networks activated. This level of activation may result from an approaching significant weather event, the potential for a public health situation, or a plausible threat of a terrorist event with an unspecified time or national location.

Response Operations: Level 2

A situation or threat has developed requiring a partial activation of the EOC, which may extend beyond the regular workday and require round-the-clock monitoring. Staffing of the EOC by OEM staff will likely be supplemented by other agencies.

Response Operations: Level 3

A situation or threat has developed requiring a full activation of the EOC on a 24-hour rotational basis with all trained municipal staff participating or on call. A local disaster declaration is being considered or has been issued. A major earthquake or wildfire with significant property damage and threat to human life could trigger a level three activation.

Recovery Operations

Activities are shifting from EOC response operations toward a recovery coordination center or a disaster field office for implementation of recovery programs. While many municipal agencies will still be involved in the event, the EOC is returning to normal operations.

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